The session rate will be discussed with your therapist. Payment is required at the end of each session and can be made via e-transfer or credit card. Once your payment is processed, you'll receive a receipt with all the necessary details to submit to your insurance provider for reimbursement.

Think of it like a meet and greet! A therapy consultation is a free 15-minute conversation where you can share a bit about what’s bringing you into therapy and what you’re looking for in a therapist. You’ll be asked some basic questions about your needs, preferences, and goals, and we’ll also go over practical details like availability and fees.

This is your chance to ask any questions you have - no question is off limits!

Sure do! Sessions are conducted through a secure video platform, so you can connect from anywhere in Ontario from the comfort of your own space.

Therapy can be helpful for anyone looking for support, personal growth, or a space to process their thoughts and emotions. If you’re feeling stuck, overwhelmed, or just want to better understand yourself, therapy might be a great fit. It’s not just for crisis - therapy can help you develop coping strategies, work through difficult emotions, process breakups, manage depression, and so much more.

Every therapy session is unique and tailored to your needs. We’ll explore the challenges your facing in a safe and supportive space through conversation and reflection. You can expect your therapist to ask questions, offer insights, or guide you through specific exercises to help you navigate your current challenges. Don’t worry, we go at your pace and never push you beyond where you would like to go.

We require at least 48 hours’ if you need to cancel or reschedule a session. Cancellations made with less than 48 hours’ notice may be subject to the full session fee. This policy helps ensure availability for other clients who may need support.

Coverage for psychotherapy varies by insurance plan. At this time, we do not bill insurance providers directly, but we provide receipts after each session that can be submitted to your insurance provider for reimbursement. We recommend checking with your insurance provider in advance to ensure they cover services from a Registered Psychotherapist.

We offer in-person sessions in Hamilton, Ontario in a bright and cozy office, as well as virtual and telephone sessions for those who prefer remote support. Whether you want to meet face-to-face or connect from the comfort of your own space, there’s an option that works for you!

Individual sessions are $145 for a 50-minute therapy session and $175 for couples. Back to Good also offers a few sliding scale spots to make therapy more accessible, so please feel free to reach out to discuss options that work within your budget.

Therapy is not one-size-fits-all! The length and frequency of your sessions depend on your individual needs, goals, and preferences. Some people come weekly, especially at the beginning, to build momentum and see progress more quickly. Others may space out sessions biweekly or monthly over time.